OVERVIEW

Malta, known as the “heart of the Mediterranean,”is one of Europe’s most densely populated countries. The island is much like an “open-air-museum” sprinkled with ancient structures from the past. Even though Malta is full of old buildings and historical places, the country has been working hard to restructure their wheelchair accessible transportation system and construct new buildings for people who utilize mobility devices to assist with accessible travel.

LANGUAGE

The official language of Malta is Maltese, and English is also spoken.

CURRENCY

The official currency of Malta is the Euro.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

MALTA : Logistics

AIR TRANSPORTATION/AIRPORT

Malta International Airport: If you require assistance, travelers should contact their airline in advance about specific requirements, if they require assistance. Assisstance should be booked through the Malta International Airport (MIA) Center, so they can properly plan for your arrival. More information about accessibility can be found on the following link.

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GROUND TRANSPORTATION

TAXI

Currently, there are no wheelchair accessible taxis with a ramp to transport people who utilize a wheelchair. However a transportation transformation is in progress in Malta. Soon the country will offer wheelchair accessible vehicles equipped with a ramp. We will keep you updated on the progress, so please keep checking back with us!

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RENTAL VEHICLE (Accessible Van)

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SHUTTLE

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BUS

Transport Malta: “Presently, the vehicles which are Wheelchair Accessible are limited to the Scheduled Route Transport Service and the Tail Lift Vans. The Scheduled Route Transport Service is considered to be one of the most important transport sectors in Malta since it provides a transport service around Malta. This service is provided by a fleet of 508 buses, of which 132 buses are of the low floor type and accessible to Wheel Chair users. The Tail Lift Vans are operated by various private companies in Malta and can be easily booked through one of these companies. A transport reform is currently in progress and in the coming months, all Route Buses will be changed to low floor buses and will be accessible to Wheel Chair users.” Sabrina, 3/30/2010

 Note that since all buses in Malta are not all currently wheelchair accessible, with the lowered floor and ramp, it’s difficult to determine when the next accessible bus will arrive for pick up. The ATP website should be able to give you more information on accessible bus times. 

Here is a link to show you what the current buses look like in Malta. There is also a photo of their wheelchair accessible bus on this website. 

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TRAIN (Light Rail)

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TRAIN (Heavy Rail)

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MALTA : Accommodations

HOTELS

 Muscular Dystrophy Group of Malta: The Muscular Dystrophy Group of Malta offers its services to help plan for holiday in Malta by assisting with accessible hotel accommodations and other services.

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MALTA : Entertainment

SIGHTSEEING TOURS

Garden of Eden Garage: The Garden of Eden offers tours and has tail gate lifts available for wheelchair accessible transportation.

PromoTours: Promo Tours offers wheelchair accessible tours of Malta.

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ACTIVITIES

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RESTAURANTS/NIGHTLIFE

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MALTA : Emergency Services

MEDICAL SERVICES/HOSPITAL

Hospital: Mater Dei Hospital
B’Kara By-pass
B’Kara MSD 2090
Tel: ( 356) 25450000
Email:  mdh@gov.mt

Pharmacy: There are pharmacies located on the island. 

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MEDICAL EQUIPMENT RENTALS

Star Tourist Services: Star Tourist Services offer a variety of mobility products for rent during your stay in Malta.

Unicare: Unicare is a medical equipment provider which is located in Malta.

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MALTA : AbilityTips

PRECAUTIONS

Even though Malta has started to make changes in infrastructure and building establishments for better accessibility, it’s still necessary to plan ahead before you visit. 

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OTHER USELFUL LINKS:

National Commission Persons with Disability: The NCPD is a good resource if you have specific questions relating to accessibility in Malta.

 Official Tourism Site for Malta: The Malta tourism site is an excellent resource and also provides information on important phone numbers, etc. They encourage people with a disability to contact the NCPD before you travel to Malta – helpdesk@knpd.org.

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OVERVIEW

Connemara is a region located to the West and North of Galway offering beautiful scenery and a variety of towns, castles and other sites worth visiting. Connemara attracts a variety of visitors, including travelers looking for an accessible holiday. Visitors love to explore Connemara, not only for it’s scenic beauty, but for its rich irish traditions that are still preserved today. Please read further for information about accessible travel, accessible hotels, and wheelchair accessible activities in Connemara.

LANGUAGE

The official languages of Ireland are Gaelic and English.

CURRENCY

The official currency in Ireland is the Euro.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

COUNTY CLARE : Logistics

AIR TRANSPORTATION/AIRPORT

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FERRY

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GROUND TRANSPORTATION

TAXI

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SHUTTLE

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RENTAL CAR

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BUS

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TRAM

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TRAIN

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COUNTY CLARE : Accommodations

HOTELS

Byrne Mal Dua House: The Bryne Mal Dua House is accessible to ambulant people with mobility issues, but they must be able to climb three steps. The hotel asks people with disabilities to contact them to enquire about accessibility.

Carna Bay Hotel: The Carna Bay Hotel is a dog friendly facility and welcomes guide dogs for people with visual impairment. The hotel is also wheelchair friendly, however the hotel requests people with disabilities to contact the hotel to enquire about accessible facilities.  

Cashel House Hotel: The Cashal House Hotel is situated near Cashel Bay where you will be able to experience majestic views of the bay and it’s surroundings. The Cashel House is also home to the Connemara Ponies where they are breed. The hotel welcomes guide dogs for people with visual impairments. For individuals who require wheelchair accommodations, please contact the hotel directly about accessible facilities.

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LUXURY RESORTS

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COUNTY CLARE : Entertainment

SIGHTSEEING TOURS

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ACTIVITIES

Clifden: Clifden is a cute town located near the ocean, and offers a variety of shops, restaurants and pubs. There are also accommodations in Clifden, most of which are B&Bs. Accessibility varies by venue in Clifden, with many lacking. While some of the shops and restaurants are accessible, not all are.

Kylemore Abbey and Garden: Kylemore Abbey and Garden is located near Clifden, This old manor home, now Abbey is worth a visit. The grounds are completely accessible, but the manor home is more challenging especially for one who utilizes a wheelchair. Unfortunately, we were not able to visit the garden due to timing. There is a beautiful lake surrounding the area, a gift shop and café. The restrooms are also accessible.

Sky Way Drive:  Sky Way drive is a beautiful route up into the mountains and around the area. It offers amazing views of the city and the ocean. The route is narrow and you should also watch out for sheep on the road.

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RESTAURANTS/NIGHTLIFE

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COUNTY CLARE : Emergency Services

MEDICAL SERVICES/HOSPITAL

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EQUIPMENT RENTALS

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COUNTY CLARE : AbilityTips

PRECAUTIONS

The drives are very scenic and while the roads can be narrow they are mostly in great shape. It is recommended to have a navigation system regardless.

Travelers should be aware that many places in Ireland have an off season, so many accommodations close down for a short period of time.

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OVERVIEW

County Clare is a region to the South and West of Galway boasting beautiful ocean drives, prehistoric artifacts, quaint old Irish towns, historic castles and many other wheelchair accessible sites to explore. 

The Cliffs of Moher and the Burren are some of the most famous sites in this region. The Cliffs of Moher are completely accessible and offer breathtaking views of the ocean. There is also a visitor center, café, and gift shop.

To learn more about accessible travel, including accessible transportation, accessible hotels, and accessible activities in County Clare Ireland, please read below.

LANGUAGE

The official languages of Ireland are Gaelic and English.

CURRENCY

The official currency in County Clare, Ireland is the Euro.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

COUNTY CLARE : Logistics

AIR TRANSPORTATION/AIRPORT

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FERRY

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GROUND TRANSPORTATION

TAXI

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SHUTTLE

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RENTAL CAR

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BUS

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TRAM

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TRAIN

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COUNTY CLARE : Accommodations

HOTELS

Tir Gan Ean House Hotel: The Gan Ean House Hotel is located in County Clare, a 45 minute drive from Ennis, and is an hour drive from Galway International Airport.

“The hotel has a room on the ground floor, which is wheelchair accessible. There is a lowered closet space with lower clothes rail, ample access around a queen size double bed and a fully compatible en suite bathroom – wheel in shower, grab bars, etc. This room is also interconnected to a single room which may be utilized for a helper, should one be required, yet separate rooms desired. The hotel also has a fully accessible public toilet. For more information about accessibility at this hotel, please contact info@tirganean.ie .” Becky, 2/23/2010

Vaughan Lodge Hotel:  The Vaughan Lodge Hotel is located near the seaside and golf course in Lahinch, County Clare, a 45 minute drive from Shannon Airport. For more information regarding accessibility, please contact the hotel directly to learn more info@vaughanlodge.ie.

“The Vaughan Lodge Hotel was built in 2005, and includes just one bedroom fully accessible for the physically challenged. The hotel offers access to all ground floor space for wheelchairs, and has no steps. The adapted room has a wheel in shower unit and has alarm call ropes for assistance, and all the grab rails required for an accessible room. The bathroom also has a flip down shower seat. The hotel also has one bathroom on the ground floor equipped with grab bars and rails as per regulations. The restaurant and Lounge Bar are fully accessible.” Michael, 2/25/2010

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LUXURY RESORTS

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COUNTY CLARE : Entertainment

SIGHTSEEING TOURS

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ACTIVITIES

Cliffs of Moher: The Cliffs of Moher offers beautiful views of the ocean from cliffs high above the sea. The entire area is fully accessible making it easy for everyone to capture breathtaking views.

Ennis: Ennis is a cute town off of N85, east of the Cliffs of Moher. While not well documented in the guide books, this town is very quaint and worth a visit. The main area offers a few hotels, shops, restaurants and an old friary. Again visitors must plan ahead for accommodations as most are not accessible.

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RESTAURANTS/NIGHTLIFE

The Brogan Pub (in Ennis): A great Pub Food spot located in the downtown area, this restaurant and bar was very accessible and offered great live music.

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COUNTY CLARE : Emergency Services

MEDICAL SERVICES/HOSPITAL

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EQUIPMENT RENTALS

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COUNTY CLARE : AbilityTips

PRECAUTIONS

Overall, the drives throughout this region are very scenic and while the roads can be narrow they are mostly in great shape. It is recommended to have a navigation system regardless to guide you on your journey.

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OVERVIEW

Galway is one of the larger cities in Ireland, located on the west coast. It is about a 2 ½ hour drive west of Dublin and accessible for a day trip or overnight.  There is a new road, making the trip a lot quicker.  Galway has a quaint city center area offering several pedestrian streets, shops, restaurants, a modern museum and various other sites.  One can easily spend an afternoon there.  The town is also known for its many pubs. Accessibility can be challenging unless properly planned. Please read below for information on accessible hotels, accessible restaurants, and accessible activities in Galway.

LANGUAGE

The official language of Ireland is English and Irish Gaelic.

CURRENCY

The official currency of Ireland is the Euro.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

GALWAY : Logistics

AIR TRANSPORTATION/AIRPORT

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FERRY

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GROUND TRANSPORTATION

Wheelchair accessible public transportation in Galway does not exist, nor does accessible rental cars. Your best bet would be to fly into a nearby country (i.e., Germany or the UK) that offers accessible rental vans/cars and drive to Galway.

TAXI

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SHUTTLE

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RENTAL CAR

Wheelchair Travel: Wheelchair Travel is located in the UK, but rents wheelchair accessible vehicles.

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BUS

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TRAM

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TRAIN

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GALWAY : Accommodations

HOTELS

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LUXURY RESORTS

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GALWAY : Entertainment

SIGHTSEEING TOURS

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ACTIVITIES

Eyre Square: Eyre Square is an accessible park located in the center of the old city.  This is a great place to start your exploration as it is recently renovated and has lots of greenery.  Surrounding the square is a shopping mall and many restaurants, bars, etc.

Lynch Castle: Now home to a bank, this former medieval townhome was the residence of Galway’s most historic and leading families.  The lobby way is accessible and provides pictures and an overview of the home’s history

St. Nicholas Church: An accessible, renovated Medieval church that dates back to around 1320.  It is worth a look around.

Galway City Museum: Located near the river, this newly built, accessible museum is a good quick stop.  It is also free and offers a few floors of interesting Galway history.

Williams Street: Williams Street, a pedestrian walkway through the old city of Galway.  This cobblestone street is home to many shops, restaurants and bars.  While not all the shops are accessible, many are at ground level.

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RESTAURANTS/NIGHTLIFE

Zatsuma: Zatsuma is a small, but accessible crepe shop located on the main Pedestrian way – Williams Street.

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GALWAY : Emergency Services

MEDICAL SERVICES/HOSPITAL

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EQUIPMENT RENTALS

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GALWAY : AbilityTips

PRECAUTIONS

The cobblestones and old nature of the city make it often challenging to get around in a wheelchair or other mobility devices.

Curb cuts are not always to be found and not located in the most convenient place so it can be difficult to get up curbs.

Accessible toilets when traveling abroad can sometime be difficult to find. For access to accessible toilets, the UK has a program called the National Key Scheme (RADAR Scheme), which allows acess for people with a disability to over 7,000 toilets in the UK. Keys can be purchased through RADAR The Disability Network.

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USEFUL LINKS

Listed are links of useful contacts when traveling to Ireland:

National Disability Authority (Dublin)
Adpat NI

OVERVIEW

Amsterdam, the capital of The Netherlands (with a population of just over 1 million,) is of a quaint little village with vibrant nightlife and cultural charm.  While many of the sidewalks and curbs are very wheelchair friendly, strolling along some of the older cobblestone streets or along some of the many tree lined canals could prove difficult for people with disabilities.  However, Amsterdam has been working hard to make the city more accessible for all.  For example, all new buses must be wheelchair accessible.  Despite its challenges, Amsterdam is worth visiting, and as a bonus, it’s ranked one of the top 25 safest destinations in Europe. To learn more about accessible hotels, accessible restaurants, and accessible things to do, please read below.

LANGUAGE

The official language of the Netherlands is Dutch, however most people can speak English fluently.

CURRENCY

The official currency of the Netherlands is the Euro. Currency can be exchanged at the airport, through ATM’s, and at most hotels.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

AMSTERDAM : Logistics

AIR TRANSPORTATION/AIRPORT

Schiphol Amsterdam Airport: The Schiphol Airport in Amsterdam is modern and accessible. However, it’s very important to call your airline in advance and discuss your needs (e.g. straight back aisle chair, transfer assistance, etc.) for your arrival and departure. They will place your information in the system to alert the airport of your have special needs. Holland’s Schiphol Arrivals Hall (North) has a service to help travelers with disabilities through the airport. You can call +31(0)20 316 1417 for this free service or visit the Schiphol Airport for more details.

There are large wheelchair accessible companion bathrooms in the Schiphol Amsterdam Airport, as well as the typical accessible bathrooms.

When departing from the Schiphol Airport in Amsterdam, be sure to arrive a couple hours earlier, especially when flying international. If you have a motorized wheelchair and you typically check it at the gate, you won’t be able to do so at this airport, due to security measures. Airport personnel at the help desk will have you transfer into one of their wheelchairs before you go through security. They will then send your chair down with oversized luggage/items to be loaded into the belly of the plane.

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FERRY

GVB Ferry: The larger ferries are wheelchair accessible. Ferries travel between Central Station and northern parts of Amsterdam. Check the GVB website for more details on timetables, routes and accessibility.

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GROUND TRANSPORTATION

TAXI

In Amsterdam, there are wheelchair accessible taxis available.

Boonstra: Boonstra is a wheelchair accessible taxi/wheelchair van service that is equipped with a rear entrance ramp. The van can fit one motorized wheelchair and had room for 6 able-bodied passengers. The owner, Dick Boonstra, was our driver and was very courteous and punctual for both pick up and drop off at the airport. Boonstra also offers city tours of Amsterdam. Since there are only a few accessible taxis in Amsterdam, reservations should be reserved in advance. For photos of the Boonstra accessible taxi, visit our Facebook page or click through the pictures on the top right corner of this page.

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SHUTTLE

GVB Stadsmobiel: Standsmobiel is a small shuttle bus that offers able bodied persons over the age of 65, and people who utilize wheelchairs, door-to-door transport service. To utilize this service, patrons must “hold a special travel pass.” Visit the GVB Stadsmobiel for more information about this service and how to obtain a travel pass.

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RENTAL CAR

The streets of Amsterdam can be quite congested with vehicles, public transportation, and bikes. There are many public transportation options in the city, and the city is relatively compact, so a rental car really isn’t necessary or recommended.

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BUS

GVB Bus: Amsterdam has been adding accessible buses to its fleet. Not all buses are accessible, and be prepared to wait a while for an accessible bus to arrive.

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TRAM

GVB Tram: The tram is a major mode of public transportation.  It travels on a track through the city streets of Amsterdam. There is a curbside platform to board the tram, however the tram door is not level with the platform so there is a gap.  Additionally, not all trams have wheelchair “accessible access”, the trams that claim to be accessible are marked with the international wheelchair symbol. Be careful – even though the trains have the international accessible icon it is still very difficult to board the tram without assistance, due to the gap between the platform and train entrance. A motorized wheelchair will not be able to board the tram easily.

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TRAIN

NS (Dutch Train Company): Many of the stations are equipped with lifts, ramps, and other equipment to assist travelers with disabilities. For travelers with a physical disability, there are people at the station to help assist with getting on and off the trains. Please call Netherlands Railways (tel. +31(0)30/235-55-55) for more information or visit the website. A days notice is required for assistance so they can prepare for your arrival.

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AMSTERDAM : Accommodations

HOTELS

Hilton Amsterdam: The Hilton Amsterdam was largely accessible, except from the street, as there was no curb cut. To get from the street or sidewalk up to the ramp that leads into the hotel, it can be slightly challenging, but there are some low spots to get up the curb. The hotel has a ramp near the stairs to get up to the entrance and has automatic doors. They have quite a few wheelchair accessible rooms, however there is only one room equipped with a roll in shower. Our particular room, room 803, has key card entry (but no automatic door), lowered closet space, a fantastic view of the canal and surrounding architecture, lowered queen bed, accessible bathroom equipped with grab bars that lower around the toilet, emergency call button near toilet, a very large roll in shower, lowered sink, and a makeup mirror that was wheelchair level. The only accessibility complaint would be the desk was too low and a wheelchair could not roll underneath.

Hotel Ibis Amsterdam Centre: Hotel Ibis is located near public transportation, which gives visitors accessible options to get around the city. The hotel currently has 187 rooms, and one room has been converted into an accessible room. Contact the hotel for more information about specifics on the accessible room and hotel.

Laterooms.com: Late Rooms is another good source to research and book wheelchair accessible hotels in Holland. This link was provided to us by the Holland Tourism Board.

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LUXURY RESORTS

Hotel Pulitzer: The Hotel Pulitzer is located approximately 2 blocks from the Anne Frank Huis in Prinsengracht. The hotel’s front entrance is easily accessible with no barriers. The hotel is also equipped with an elevator to access all levels. There are just a few accessible rooms at the Pulitzer and if you require special accommodations, call in advance to ensure you will have a room that meets your specific needs (e.g. roll in shower, etc.).

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AMSTERDAM : Entertainment

SIGHTSEEING TOURS

Blue Boat Company: The Blue Boat Company canal tour offers wheelchair accessible access on one of six of their canal boats. The accessible boats are equipped with a ramp and a motorized lift to assist with access. Both manual and motorized wheelchairs will have no problem boarding with little assistance from the captain. The accessible boat dock is located near the Holland Casino on Stadhouderskade, across from the Hard Rock Café.

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ACTIVITIES

Anne Frank Huis: Because of the historic nature of the Anne Frank House, it is unfortunately not fully wheelchair accessible. The museum is a vertical, canal side structure with multiple, narrow staircases to climb. The museum store and café are wheelchair accessible and there is a lift for easy access. There is also a wheelchair accessible restroom located at the museum.

The museum also offers a downloadable word file document to assist people who have difficulty hearing. A tour is also available in Braille for people who have vision difficulties. Please visit the Anne Frank website or contact them for further information regarding access or other services offered for people with disabilities.

Canal Tour: The canal tour is a must do activity when visiting Amsterdam as it gives you historical knowledge of the city, and a glimpse of the beautiful architecture, the many bridges, and streets that line the canal. The Blue Boat Company has 6 accessible boats. Be sure to make reservations in advance because the boat can only accommodate a couple of wheelchairs per boat.

Flower Market: The flower market is one of the most popular places for locals and tourists to visit. Amsterdam is known to have some of the most beautiful flowers in the world and an early visit to the flower market when you first arrive in Amsterdam will give you an opportunity to purchase and enjoy a bundle for you stay in your hotel room. The flower market is located near Dam Square and in close proximity to popular lunch stops. At the market flowers stalls are afloat on the canal and line the entire block. The flower market is fairly accessible, however sometimes there are so many flowers inside the floating stalls it’s difficult to navigate a wheelchair around, plus the cobblestones in the street can be a bit bumpy as well.

I Amsterdam: The I Amsterdam sign is a popular spot for a fun photo opportunity. It’s located in the park near the Rijks and Van Gogh museums. People from around the world have their photo taken here and you can’t leave Amsterdam without a picture with this iconic sign!

Magere Brug: Magere Brug literally means “skinny bridge.” This bridge is a historical bridge, that arches the River Amstel and has been featured in the James Bond movie, Diamonds are Forever. The bridge was first constructed in 1934 and has been renovated several times. Today the bridge can still be accessed by pedestrians and bikers, as well as lifted for an occasional boat. The bridge can be seen by land or by canal boat tour. The bridge is wheelchair accessible.

Van Gogh Museum: The entrance to the Van Gogh Museum can be accessed via lift, which is located around the corner from the stairs. The museum, museum café, and shop are all accessible. There is a lift inside the museum for patrons with disabilities to access all floors.

Red Light District: When you hear “Red Light District” (RLD) the first thought that comes to mind are the scantily dressed women posing and dancing in the red lit windows in buildings alongside the canal and down the alleyways. Honestly, this area of Amsterdam shouldn’t be snubbed as this part of town has a lot of character and charm despite its reputation.

The RLD is sprinkled with bars and restaurants, and eye-catching architecture. When visiting, some precautions should be taken as it can be a bit challenging to get around in a wheelchair, or any type of mobility device. At the beginning of the district there is a small ramp attached to the road, to keep out automobiles. There are no curb cuts, and many of the restaurants and bars have a small step into the entrance. Accessible bathrooms are also difficult to locate. However, if you scout around a bit, you will find an accessible establishment to grab a drink or bite to eat.

Rijks Museum: The Rijks Museum is wheelchair accessible. At the entrance visitors are required to pass belongings through a security machine and patrons are scanned for security measures. The museum is equipped to handle visitors with disabilities and all floors can be accessed via lift. The museums has moved the most popular pieces into a small section of the museum to be exhibited, due to renovations that are underway. The entire museum is scheduled to open back up in 2012.

Shopping: Visitors will find great shopping boutiques throughout Amsterdam. One of the most well know places to shop in Amsterdam is on Kalverstraat, located nearby Dam Square. There are some shops that are wheelchair accessible, but most have a step. This seemed to be the shopping theme throughout Amsterdam.

Heineken Experience: Learn about the Heineken family and how beer is made at the Heineken Experience. The Heineken Experience is wheelchair accessible and a reservation should be booked in advance for people with disabilities. A reservation allows Heineken to prepare for your visit by giving you a guided tour of the facility. A guided tour is highly recommended because the elevators to access the various floors are located in obscure areas. Plus the tour guide gives you a lot of insight, more than you would get from a self guided tour. The tour is very interactive and fun, visitors can make their own videos and email them off to friends, or make a beer bottle logo with your name on it – these are just a few fun and interactive things to do. The facility is equipped with wheelchair companion bathrooms. The Heineken store can be accessed before the tour or via lift after the tour.

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RESTAURANTS/NIGHTLIFE

Café Gruter Amsterdam: Café Gruter was your typical cute little Dutch café, located just a short stroll from the Van Gogh museum on Willemsparkweg. The walls of the café are busily decorated with charming pictures and signs. The entrance to the café had a slight lip, so getting in with a wheelchair could be challenging, but doable. The café also has an outdoor terrace that can be enjoyed in the warmer months, where accessibility is not an issue. The food here was the best, and perfect for a lunch date!

Half Moon Lounge: Half Moon Lounge is wheelchair accessible and is located in the Hilton Amsterdam Hotel. To access the upper level, there is a ramp located at the back of the bar. There are various size tables to accommodate wheelchairs. While the atmosphere is sophisticated, it is very relaxing.

Hard Rock Café Amsterdam: The Hard Rock Café Amsterdam is located on Max Euweplein 61near the Holland Casino and Blue Boat Canal Tour. Hard Rock Café and the Hard Rock store can be accessed via ramp, which is a portable ramp kept inside the Hard Rock. Visitors must ask the hostess to place the ramp outside. There are also two levels inside the Hard Rock, but no worries; a stair lift is available to assist wheelchairs up to the second level.

Issimo: Issimo is an espresso café located inside the Hilton Amsterdam Hotel and is fully wheelchair accessible. Also a great place to grab a lunchtime Panini.

Pilsvogel: Located on Gerard Douplin, a popular nightspot in De Pijp where the locals hang out. This small café was a great place to experience a Dutch type of establishment and have a good time. Pilsvogel is wheelchair accessible, however the restroom was not.

Pulpo: The restaurant Pulpo, meaning “Octopus” in Spanish was our favorite evening stop and is located on Willemsparkweg. The restaurant is very cute and the service was great. Pulpo offered an affordable menu and the food, wine, and desserts were delicious. As for accessibility, there is a small step getting into the restaurant. Further, there are stairs going to the upper and lower level of the restaurant. However, there is a small dining area next to the bar with 5 tables which are accessible for people who utilize wheelchairs. During the warmer months, Pulpo also offers outdoor dining. Unfortunately, the restroom is located in the inaccessible area.

Robertos Restaurant: Robertos Restaurant is located in the Hilton Amsterdam Hotel and is wheelchair accessible. Chef Johnny can whip up a delicious omelet, if requested. He makes a wonderful “Chicago” omelet.

Small Talk Café: Small Talk Café is located in a convenient area near the Van Gogh and Rijks Museum. The café has a variety of menu options to choose from and is a great place to relax after a busy day of sightseeing. The Café is wheelchair accessible. However, the restroom was not, like in many places in Amsterdam.

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AMSTERDAM : Emergency Services

MEDICAL SERVICES/HOSPITAL

VZA Zorgt: VZA Zorgt is an ambulance service offering both paramedic care and transport and welfare. The website is written in Dutch, but Google can translate the page to your desired language.

There are many hospitals in Amsterdam, but the Academic Medical Center is one of the main hospitals and highly regarded.

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EQUIPMENT RENTALS

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AMSTERDAM : AbilityTips

PRECAUTIONS

Strolling the streets of Amsterdam is relatively safe, however, Amsterdam is known for it’s thousands of bike riders that fill the bike paths along the streets. There are dedicated lanes throughout the city for the bikers, but it can be difficult to see them sometimes. The culture in Amsterdam gives bike riders priority in the bike lane. They don’t mind if individuals in wheelchairs use these lanes, because sometimes it is necessary due to the cobblestones throughout the city, but one must be careful.

When departing from the Schphnool Airport in Amsterdam, be sure to arrive a couple hours earlier, especially when flying international. If you have a motorized wheelchair and you typically check at the gate, you won’t be able to at this airport, due to security measures. Airport personnel at the help desk will have you transfer into one of their wheelchairs before you go through security. They will then send your chair down with oversized luggage/items to be loaded into the belly of the plane.

Amsterdam is largely accessible; however there are many shops and restaurants that have small steps at the entrance. Not to worry though, there are still a lot of options around the city to find an accessible place to dine or shop. Do note that none of the public bathrooms located in restaurants throughout the city had wheelchair access. They are very small and sometimes located down flights of stairs.

Beware that Amsterdam is a bumpy ride… the steets and sidewalks are mostly cobblestone. Some of the bike paths are smooth, but watch out for bikers!

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OVERVIEW

Dublin is the capital and largest city in Ireland, and offers vibrant nightlife and cultural attractions.  Located on the river Liffe, the center of Dublin is very compact, making it a great destination for travelers with mobility impairments and mature travelers.  It is a great city to explore and rarely is it necessary to get into a bus or cab.  There are many pedestrian streets including the famous Temple Bar area (pubs) and Grafton Street (shopping).  Despite being an old city, many of its tourist destinations are  partially accessible, with careful planning.

AbilityTrip recognizes that many local destinations have taken the initiative to provide information to assist physically challenged travelers. While we cannot endorse the information on these sites we encourage you to check them out and submit any thoughts or feedback on AbilityTrip.com. If you have a recommended site for any location, please let us know so that we can add it to our catalogue of destinations.

Ableieze Access & Travel

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LANGUAGE

The official languages of Ireland are Irish (Gaelic), referred to as “the first official language”, and English.

CURRENCY

The official currency used in the Republic of Ireland is the Euro. In Northern Ireland the currency is the British Pound.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

DUBLIN : Logistics

AIR TRANSPORTATION/AIRPORT

Dublin Airport: The Dublin Airport is wheelchair accessible equipped with lifts (elevators) and accessible toilets. If you require assistance at the airport with disembarking the aircraft, please contact your airlines and make arrangements before your arrival to the Dublin Airport. Inside the airport there are blue boxes you can use to call for assistance while at the Dublin Airport.

Dublin International airport is relatively modern and accessible.  There are jetbridges on most flights to assist travelers, but be careful as many regional flights do board via tarmak.  Inquire with your airline to be sure you have the proper information.  The airport is primarily on one level with some areas requiring elevator access.  There are disabled restrooms and family / companion restrooms.  There are a few restaurants and shops. 

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GROUND TRANSPORTATION

TAXI

Direct Line Taxi: Direct Line Taxi has wheelchair accessible taxis equipped with a ramp for easy access.

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SHUTTLE

Ambassador Chauffer: Ambassador Chauffer offers wheelchair accessible transportation. Wheelchair accessible transportation should be booked well in advance as the accessible vehicles tend to get booked up quickly.

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BUS

Dublin Bus: Most of the Dublin buses are wheelchair accessible and are equipped with a ramp. There is only one spot reserved on the bus for an individual who uses a wheelchair. By 2012 Dublin is aiming to make their entire fleet of buses wheelchair accessible.

For people who have visual impairments, when boarding, let the bus driver know your desired destination.

Assistance dogs are allowed to accompany people on the bus.

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TRAIN (Light Rail)

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TRAIN (Heavy Rail)

Irish Rail: Please visit the Irish Rail website for more information about accessible trains and stations.

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DUBLIN : Accommodations

HOTELS

Ardmore Hotel (North Dublin City Hotel): The Ardmore Hotel is a newer hotel which was built in 2005. The hotel is rated to be accessible to people who use wheelchairs, including those who can transfer unaided to and from the wheelchair. Contact the hotel for specific accessible room accommodations. Guide dogs are also welcome at this hotel.

The Westin Dublin: Perfectly located in the center of Dublin near Trinity College, Temple Bar and Grafton Street, the Westin is a great option for all travelers. It is a very modern hotel with ramps at the entrance and modern elevators. There are accessible rooms available. 

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DUBLIN : Entertainment

SIGHTSEEING TOURS

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ACTIVITIES

Airfield Gardens: Rated to be suitable for wheelchairs. The lush 5 acre garden features wild grown and specifically planted flowers for people to admire and learn about. The Airfield Gardens is a wonderful place for the entire family to enjoy.

Chester Beatty Library: The library is actually an art museum which houses many collections. The Chester Beatty Library is rated to be suitable for wheelchairs. In the museum, exhibits have been placed at lower heights for everyone’s viewing pleasure. The museum also offers an information leaflet in Braille and audio tours.

Chester Beatty Library and Museum is described as one of the best museums in Ireland, this beautiful and fully accessible museum features Asian arts, global finds and local history. Chester Beatty donated the entire museum collection. Admission was free when we visited.

Dublin Castle: A landmark of Irish history, this renovated castle is a fantastic stop. The site offers a 45 minute tour of the grounds which sometimes fills up, so if this is one of your desired stops, you might try to book ahead. The tour is largely accessible – including interior and exterior, there is one exception though, wheelchairs cannot descend down into the old remains of the Powder Tower.

Dublin City Gallery: The Dublin City Gallery is rated to be suitable for wheelchairs. At the reception desk, audio guides are available. There is a lift to access all floors of the gallery.

Dublinia and the Viking World: This is a walking tour through streets and houses as if you were experiencing medieval times. The entire tour is not accessible, however if you contact them before your trip, they should accommodate.

GAA Museum and Croke Park: Take a tour of the GAA Musueum and Croke Park to learn about Irish sporting history. The park and museum are rated to be suitable for wheelchairs, however you should call ahead to make a reservation.

Grafton Street: Dublin’s famous shopping district and home to Brown Thomas and a host of other local and international shops. This is a fully accessible pedestrian street, however not all shops themselves are accessible.

Guinness Storehouse: The Guinness Storehouse is rated to be suitable for wheelchairs and the building has lifts (elevators) throughout to access each floor. It’s a fun place to learn about the exciting history of Guinness.

Henry Street:If you don’t get enough shopping in on Grafton Street, head across the river to Henry street for another pedestrian street full of shops. Similar to Grafton, but newer, this area is also accessible.

St. Patrick’s Cathedral: Is one of the major historic churches in Dublin. It is the burial spot for Jonathan Swift and many other famous Dubiners. The church itself is accessible via a special entrance in the back near the alter. There is also a beautiful park adjacent to the church.

Trinity College: Ireland’s prestigious college offers tourists the ability to conduct self-guided tours of the grounds and also offers tours during the week. The grounds are accessible to walk around, but note the ground is uneven as there are lots of cobblestones. The highlight of Trinity College is a visit to the Book of Kells – a fully accessible spot with a gift shop as well.

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RESTAURANTS/NIGHTLIFE

Elephant and Castle: Located in the Temple Bar district. This restaurant features local and global fare and is accessible. While there are no beers on tap they do have a good collection of bottles.

Leo Burdocks: Described by many as a must visit, this local spot for fish and chips is simply a counter location for take-away only. It is not directly accessible but if you can find a spot to eat outside, it is worth having someone run in and grab some food to go.

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Emergency Services

MEDICAL SERVICES/HOSPITAL

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MEDICAL EQUIPMENT RENTALS

Medstore Medical: MedStore Medical is located in Dublin, and has a variety of medical supply products and equipment.

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DUBLIN : AbilityTips

PRECAUTIONS

Dublin offers a variety of accessible transportation options to get around the city; however arrangements should be made well in advance.

The cobblestones and old nature of the city often make it challenging to get around easily.

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OVERVIEW

Scotland is part of the United Kingdom. Well known for its beautiful highlands, golf courses and scenic drives. Scotland is a very well documented accessible destination and travelers who are physically challenged and mature travelers are encouraged to visit.

LANGUAGE

The official language of Scotland is English.

CURRENCY

The official currency of Scotland is the Pound Sterling.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

SCOTLAND : Logistics

AIR TRANSPORTATION/AIRPORT

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GROUND TRANSPORTATION

TAXI

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RENTAL VEHICLE

Automatic Wheelchair Accessible Van

Allied Vehicles, Ltd:
Address: 230 Balmore Road, Glasgow
Contact: Grant Orton
Email: grant.orton@alliedvehicles.co.uk
Phone: 0141 336 1152

“Grant is a wonderful person! He went to school for a while in Florida. He lives in Glasgow, but delivered the van to us at the airport in Aberdeen, which is a city quite far from him. He then drove with us to Ballateer where our hotel was located. It was about one hour from the airport. He let us follow him because we were visiting Scotland for the first time and it was dark. It would have been extremely difficult for us to find the hotel without him. He was fantastic! The van was small, but it worked for us. You cannot put a lot of luggage in it. There are two seats in the front and a space in the back for the wheelchair. The ramp was a manual ramp. Grant let us put some luggage in his car. He also met us at the hotel when we were leaving to make sure we got to the airport OK and could transport our luggage.” Barbara, 11/16/2009

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SHUTTLE

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BUS

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TRAIN (Light Rail)

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TRAIN (Heavy Rail)

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SCOTLAND : Accommodations

HOTELS

Visit Scotland: Visit Scotland is Scotland’s official tourism website. The website lists accessible hotels, where you can choose which type of accessible room will best accommodate your situation.

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SCOTLAND : Entertainment

SIGHTSEEING TOURS

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ACTIVITIES

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RESTAURANTS/NIGHTLIFE

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Emergency Services

MEDICAL SERVICES/HOSPITAL

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MEDICAL EQUIPMENT RENTALS

Power Wheelchair Rental

Baxter’s Mobility Centre: Type: Pride Jazzy 1103
Contact: Dave Thompson
Email: BaxtersMobCtr@aol.com
Phone: 01346 532000

“I made arrangements with Dave via email. I think we spoke once. I gave him my daughter’s height, weight, and other dimensions of her chair. He did everything else. He adjusted the chair to fit her. Dave and Grant contacted each other and the two of them made arrangements to meet up with us at the airport. They coordinated everything so that the chair and van would be there at the same time. Dave also adjusted the wheelchair again at the airport so that it would exactly fit my daughter. He is a very nice man! He also met us at the airport when we were leaving to pick up the chair. I am not sure what city Dave lives in, but he delivered the chair to us with no problem. Grant and Dave were the best experiences we have ever had with renting equipment for our daughter.” Barbara, 11/16/2009

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SCOTLAND : AbilityTips

PRECAUTIONS

“The UK has a national system of toilets for the disabled. The National Key Scheme, sometimes known as the RADAR Scheme, was developed because some public toilets designed for disabled people had to be locked to prevent damage and misuse. This has been countered by their being locked separately from other toilets. The NKS aims to provide disabled key holders with independent access to the toilets provided for them and increase the likelihood of the facilities being in a useable state. You can send for a disabled key and you can use it to get into the toilets. They sent us the key and a book with the location of all the toilets in the UK. Even though I sent for the key, we never had to use it. There were toilets for use to use and we did not need to use it. That might not be the case everywhere. We were in smaller cities.” Barbara, 11/16/2009″Wheelchair Accessible” seems to be an American term. Sometimes people in other countries understand it if they have dealt with Americans before. Sometimes you have to explain what you mean. Tell them you need a van with a ramp that the wheelchair can drive into and the person can sit in the wheelchair.” Barbara, 11/16/2009

“To “Rent” also seems to be an American term. In the UK, the term is “hire.” Barbara, 11/16/2009

“Make sure you find out if the vehicle is a standard or automatic. When I asked about the van, I mentioned a “stick shift.” This is also an American term.” Barbara, 11/16/2009

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Portugal : Overview

OVERVIEW

Portugal is a beautiful and highly developed country in southwest Europe. Despite being old, the country has many wheelchair accessible destinations and features – including beaches, historic sites, wineries, port and many others. Overall, accessibility can be tough unless you know where to go.

For general accessible travel information you can read more at Visit Portugal – Disabled Access.

There is a specific brochure regarding beaches Visit Portugal Disabled Access Brochure.

There is also a travel agency called Accessible Portugal specifically dedicated to people with reduced mobility who offer accessible sightseeing tours.

Regarding the public transportation system there are new buses that have the same ability as the ones in Manhattan, but they are not the majority for now. For taxis, it is better to schedule earlier with one. Normally, taxis in Portugal are Mercedes E or similar and not vans or SUV, and they do not have lifts or ramps. Accessible transportation should be booked through Accessible Portugal.

OVERVIEW

Venice is one of the most romantic and beautiful cities in the world, and is truly a unique experience. Until ten years ago, it was a very unfriendly destination in terms of accessibility, due to its historic features. Today, several internal bridges are equipped for wheelchairs and most ferries have relatively easy access. In fact, almost 70% of the city is now accessible for people with mobility challenges.

LANGUAGE

The official language of Italy is Italian. However, in Venice most people speak English, as it is a major tourist destination.

CURRENCY

The official currency of Italy is the EURO.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

VENICE : Logistics

AIR TRANSPORTATION/AIRPORT

Marco Polo Airport: Marco Polo is approximately 20km (12.4 miles) from the center of the city. Passengers with reduced mobility traveling to the Marco Polo airport should contact their airline in advance, particularly if they require assistance. Loaner wheelchairs are available at the airport.

The airport is equipped with jet bridges, however, not all planes are able to park at a jet bridge at any given time; when all available jet bridges are occupied, planes must park on the tarmac. Generally, airports will have a lift or system (e.g., aisle chair) to assist passengers with mobility issues.

Marco Polo Airport has free disabled parking for passengers with vehicles displaying a proper disabled sticker. For easy access, there are lowered curbs at the parking lots and in front of the Terminal.

Alternate methods for transport to and from Marco Polo Airport include bus and motor boat. Please note that not all buses are wheelchair accessible.

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WATER TRANSPORT

Alilaguna: Alilaguna is the only public transport by waterway connecting the Marco Polo Airport and the center of Venice. According to the Alilaguna website, all motor boats are equipped with disabled access.

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CRUISE TERMINAL

The cruise ship terminal is wheelchair accessible and you will arrive in one of three cruise terminals. Check with your particular cruise line to learn more about the accessibility of the terminals in Venice.

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GROUND TRANSPORTATION

The ACTV manages both the land base and water public transport. For more information regarding accessibility with either form of transportation, visit the hellovenezia.com website and click on the transport tab. The website’s content can be viewed in English, French, Spanish, and Italian.

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BUS

Not all urban bus lines have the proper equipment to transport people with disabilities. Please check the City of Venice website for further inquiries. This website provides detailed information regarding wheelchair accessible boats and buses.

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TAXI

“The taxis in Venice (boat taxi) are mostly not very accessible (at least at first sight), however ferries and other forms of transportation are more friendly.” Francesco, 2/17/09

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SHUTTLE

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TRAIN

Trenatalia: There are two railway stations in Venice, the Mestre and Venice Santa Lucia.
When arriving at the station, people who have a disability should go to the Blue Hall (SALA BLU), where assistance and service is organized. Visit the following link for more information on Disabled Passenger Assistance.

There are wheelchair accessible bathrooms in the train station. Patrons must pay to use the bathroom, however people with disabilities can ring a call button and someone will come and unlock the bathroom free of charge.

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VENICE : Accommodations

HOTELS

“In general smaller hotels in lower budget categories can have very challenging structure in Venice, meaning accessibility can be an issue, so unfortunately wheelchair users may need to go to the more upscale hotels. Also remember, other countries don’t abide by ADA laws, and their perspective on what is accessible may vary.” Francesco, 2/17/09

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VENICE : Entertainment

SIGHTSEEING TOURS

Accessible Italy: Accessible Italy is a sightseeing tour company that specializes in tours around the city. The company can also recommend hotel accommodations that are wheelchair accessible.

Venice is like a city museum, there is so much to see. It’s best just to choose an area and visit the sites. The following website, CITTA’ DI VENEZIA offers accessible maps of Venice so you can easily plan sightseeing to find the most accessible route around Venice. CITTA’ DI VENEZIA offer maps in PDF to print for your trip.

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ACTIVITIES

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RESTAURANTS/NIGHTLIFE

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VENICE: Emergency Services

MEDICAL SERVICES/HOSPITAL/EQUIPMENT RENTAL

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VENICE : AbilityTips

PRECAUTIONS

In the last 10 years, the Venice government has been actively changing the infrastructure and trying to provide accessible information to its visitors. Venice can be a difficult city to navigate, especially from a wheelchair, however if planned and mapped out correctly, it’s well worth the adventure. Remember that the best way to get around Venice is to carefully plan for the visit and check the CITTA’ DI VENEZIA map for bridges with easy access and accessible routes.

OVERVIEW

Sagres, a small town located on the southwest tip of Portugal, offers the traveler a chance to experience a quaint beachfront village and more fresh seafood dining than one could believe. There is an accessible resort hotel located on the bluffs overlooking the ocean. However, many of the historical attractions nearby can be difficult to navigate via scooter or wheelchair due to the steep, bumpy terrain and lack of curb cuts.

LANGUAGE

The official language of Portugal is Portuguese.

CURRENCY

The official currency of Portugal is the Euro.

QUICKLINKS

LOGISTICS: Air – Water – Ground
ACCOMMODATIONS: Hotels – Resorts
ENTERTAINMENT: Tours – Activities – Restaurants & Nightlife
EMERGENCY SERVICES: Hospitals – Medical Equipment
ABILITYTIPS: Precautions

SAGRES : Logistics

AIR TRANSPORTATION/AIRPORT

Sagres does not have an airport. If you want to fly into southern Portugal to visit Sagres, the Faro Airport is nearest.

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GROUND TRANSPORTATION

Due to Sagres’s remote location, the physically challenged traveler is probably best served by securing transportation in Faro ahead of a visit to Sagres. We used Wheeling Around the Algarve to reserve a wheelchair accessible vehicle to travel to Sagres. The vehicle we received was a “Kangoo,” and was much smaller than a typical wheelchair minivan, which was what we expected. It is equipped to only handle one wheelchair and two companions, with limited luggage space. While it worked out for us, make sure you know what vehicle you are getting so you are certain you can manage.

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SAGRES : Accommodations

HOTELS

While in Sagres, we stayed at the Pousda de Portugal, Infante.  This beautiful, modern resort is completely accessible for the physically challenged traveler. The hotel has accessible rooms, and an elevator. The swimming pool does not have a lift, and there are steps out the back door leading to the pool area. However, there are alternate paths to access the pool area of the hotel.

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SAGRES : Entertainment

ACTIVITIES

The Sagres Fort and the Lighthouse of Cape St Vicente are two attractions in Sagres. While we didn’t visit the lighthouse, the Sagres Fort is accessible, although very bumpy and uneven. Because the floor of the fort was built of stone, it can be quite a bumpy ride in a scooter or wheelchair.

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RESTAURANTS

We ate at quite a few restaurants in Sagres. While not all are accessible, the wait staff was very accommodating and creative with seating. At one location, there were steps preventing access for my wheelchair. The management brought a table out to the patio area and set up a romantic dinner for four.

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SAGRES : Emergency Services

MEDICAL SERVICES/HOSPITAL

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MEDICAL EQUIPMENT RENTALS

Algarve Mobility Rental Hire Service: Rents a variety of medical supplies, including wheelchairs, scooters, hoists, and shower related items.

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SAGRES : AbilityTips

PRECAUTIONS

Because Sagres is located in a remote area, make sure research medical facilities if you think you might need medical assistance. Also, Sagres can get extremely hot during the summer. Be sure to pack plenty of water and a spray bottle if you are sensitive to heat.